This was a surprisingly seamless experience. From start to finish better then trying to shop in store.. Alex made sure we were in and out with our pick up even though we were early for our appointment.
Thank you so much.. kids absolutely 💯
love the car..
Ordered a fire truck on boxing day for my little girl. Had shipping setup but ended up going to pick it up in person. They made that an easy process. Got the big box home and built the truck and my daughter wont get out of it. She woke up at 1am and had to go play on it and make me take her outside at 2am for a little drive! Now today thats all she wants to do is drive her truck. Got a big smile and a wave from the paramedic supervisor as he went by too. Super happy with this thing so far. Just wish it was able to turn a little tighter, but other then that this thing kicks ass. Staff we very kind and helpful via phone and email arranging the pickup also
From the first online chat with questions, I've had nothing but excellent service. I'll be honest and say I was super nervous making my purchase as I didn't know much about the site. The guys were so great that we did an etransfer over the phone instead of a cc purchase. Then, after purchasing and my child receiving it for Christmas, we had trouble figuring out the remote. I hoped on line open the chat typed in the question and 1 to 2 minutes later I'm receiving a phone call with the gentleman going over everything with me. He even offered to video chat with me so he could see the fire truck I purchased and help me figure out the issue. I'm totally green, I've never made a purchase like this before. I felt stupid after he talked me through it he was like, "No worries, everything is all good." His accent was very strong but he was so patient and kind when I had to have him repeat himself. Like truly I cannot say enough good about my interaction with the workers. I have a feeling it won't be one and done with this purchase as now our daughter would like a ride on for her birthday. Oh I should add the price was amazing, Other sites including Amazon wanted anywhere from $100 to $300 more for the same fire truck, Wayfair it was almost $600. Kings it was on sale for $299 and $50 for shipping.
Thank you fir making a little boy squeal with delight on Christmas morning. We are truly so appreciative.
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Let customers speak for us
from 322 reviewsMy 4 year old nephew is having the time of his life every time he rides this!
Love it, after 2 summers, still like new.
Great machine ! Very stable, my son loves it.
Had purchased one a couple of years ago, so I purchased another for the other grandkids. They love them.
We bought raptor bike for our 4 years old. He loved it. It's worth buy it.
I wanted a car for my children, both girls aged 5 and 3, but tall for their age. I was worried other vehicles would be too small. I was reassured this one was popular and solid. I was worried that the abrupt stop with the 24V battery would be too jerky. I don't find it that bad for the kids. When they let go of the gas pedal, or I am driving it with the remote and stop the gas, it does slow down a little before stopping, so it's not as jerky. However, there is an emergency stop on the remote control. This one stops it dead in its tracks, which can be a bit harsh, then again, if you are pushing this button, it's because you want to avoid danger. I actually found the toy car a little cheaper elsewhere, but after reading the reviews at that other place, I was hesitant on ordering. The reviews at King Toys were reassuring. The packaging was intact, nothing scratched, one washer on a tire was put on backwards, which was easy to take off and put on the proper way. Just in case, Sam was nice enough to send me a whole new tire!! Totally unnecessary, but just goes to show that customer service goes a long way. Keep up the great work! I really love this toy, and more importantly, so do the kids.
Friendly and very helpful service, I am very excited for my son to see his new ride for the spring!
I bought this car for my kids 3 and 6 a couple of days ago. The car has exceeded all my expectations, so far only visually, since the weather does not allow us to try it out yet. Some components could be better, such as the right seat lock to get to the battery. Or rather, this is not a lock, but just a plastic valve, which, in my experience, will soon break or simply stop closing. The manufacturer could have done it better. Despite some delays in the purchase, in general I am satisfied with the service and of course I recommend this company and will continue to make purchases there in the future.
My kids both love it, and its smoother than most others ive seen or tested. Its big and it feel safe, although that ads to its weight, but thats what makes it feel strong. Recommend this model for sure, 2 kids will fit no issue.
Very happy with the product and service! Sam was so helpful and will definitely buy from here again!
Nice toy, my son loved it, battery actually last 1-2hrs as it says. Super happy with the product.
It was beyond perfect. Super fast delivery and so easy to put together. Highly recommend Kingtoys