Ordered a car for our son! We got it within a week of ordering. It was fully assembled and dropped off. Very impressed with the customer service and quality of car. Would recommend.
Ordered a fire truck on boxing day for my little girl. Had shipping setup but ended up going to pick it up in person. They made that an easy process. Got the big box home and built the truck and my daughter wont get out of it. She woke up at 1am and had to go play on it and make me take her outside at 2am for a little drive! Now today thats all she wants to do is drive her truck. Got a big smile and a wave from the paramedic supervisor as he went by too. Super happy with this thing so far. Just wish it was able to turn a little tighter, but other then that this thing kicks ass. Staff we very kind and helpful via phone and email arranging the pickup also
From the first online chat with questions, I've had nothing but excellent service. I'll be honest and say I was super nervous making my purchase as I didn't know much about the site. The guys were so great that we did an etransfer over the phone instead of a cc purchase. Then, after purchasing and my child receiving it for Christmas, we had trouble figuring out the remote. I hoped on line open the chat typed in the question and 1 to 2 minutes later I'm receiving a phone call with the gentleman going over everything with me. He even offered to video chat with me so he could see the fire truck I purchased and help me figure out the issue. I'm totally green, I've never made a purchase like this before. I felt stupid after he talked me through it he was like, "No worries, everything is all good." His accent was very strong but he was so patient and kind when I had to have him repeat himself. Like truly I cannot say enough good about my interaction with the workers. I have a feeling it won't be one and done with this purchase as now our daughter would like a ride on for her birthday. Oh I should add the price was amazing, Other sites including Amazon wanted anywhere from $100 to $300 more for the same fire truck, Wayfair it was almost $600. Kings it was on sale for $299 and $50 for shipping.
Thank you fir making a little boy squeal with delight on Christmas morning. We are truly so appreciative.
Absolute pleasure working with Kingtoys. Great service and quality products. Would recommend
I bought a Corvette for my Grandson and had a problem with shipping cost to our postal code. Contacted Joe to pick-up at there Burlington Storage area and was very impressed as to the quick service he gave me. Product is excellent quality, well built and worth the price I paid. Would highly recommend King Toys to friends and family.
I purchased this GMC truck for my son's 5-year-old birthday and he is in love with it. I was able to go pick it up in two days and the whole process was pretty easy. Overall, the truck makes a very high-quality impression and makes me feel like it's worth the money. Assembling it wasn't a problem since the main body was already put together and all you have to do is attach the wheels and other accessories. I'm glad I shopped here and look forward to buying different toys here for my son in the future.
I bought this car for my grandson and it matches the real life one that I drive. I am so impressed at the identical details that are similar to real model and my grandson especially loves the built in radio sounds that came installed. The car is solid and built very well and was easy to install. A very good experience from ordering to pick up which made for a great shopping experience. I would definitely recommend this company to anyone who wants this type of toy.
My wife & I purchased a Mercedez Benz SUV for our two grandchildren. Bought the extended warranty, as well as the personalized plates.
Customer Service was outstanding. Unit was assembled & delivery was flawless. Would highly recommend this Company.
We bought a Lamborghini ride on for my son and he was extremely happy riding the car around. Also love the quality and pickup was hassle free.
We had an issue with King Toys being able to ship to our home postal code for a reasonable amount. They offered to ship and share the added expense. Ended up having the UTV shipped to a friend and it arrived in only 2 days. Cant wait for my Granddaughter to toot around in her new UTV! Thanks King Toys for the great service
Started with an inquiry to purchase and options for product delivery knowing of the impending busy holiday season. Team answered all questions asked promptly and also followed up with phone calls when we entered information incorrectly. The team called to verify to ensure our ordered was fulfilled correctly.
As the item is a Christmas gift for our grandson, the team advised that the battery was pre charged but some assembly was required so allow for some time to avoid disappointment.
Most accommodating team of representatives from King Toys. Keep up the great customer service and happy holidays! Refreshing experience!
Recently purchased a 12V Jeep (Red)and picked up last saturday! AmaZing quality and excellent product . Kids Love it!! Highly recommend. Great customer service .Very satisfied with this purchase.
I love the car it's my daughter's birthday 🎂 gift services is too fast as well as delivery I got same day thanks kings toys
I bought a Lamborghini car for my grandson
The gentleman I spoke to was so nice and their customer service is outstanding
Would definitely recommend them 😊
I called about turning on my Ferrari car for my son. The gentleman not only assisted me with setup but actually FaceTimed me to make sure everything was plugged in correctly. Never had that service before. Great work!